Cookie Policy
Cookie Policy
Last updated: 1 January 2025
1. Introduction
This Cookie Policy explains how Trandavira LLC uses cookies and similar technologies on the website for Trandavira. It describes what these technologies are, which ones we use, why we use them, and how you can control them. It should be read together with our Privacy Policy, which explains more broadly how we handle personal information.
By continuing to use the website, or by accepting non-essential cookies through our consent banner, you agree to the use of cookies as described here. You can change or withdraw your choice at any time.
2. What Cookies Are
Cookies are small text files placed on your device when you visit a website. They allow the site to recognise your device, remember your preferences and understand how the site is being used. Similar technologies — such as local storage, pixels and software development kits — perform comparable functions and are covered by this policy.
Session cookies exist only for the duration of your visit. They are deleted automatically when you close your browser and are typically used to hold temporary information such as an in-progress booking enquiry or security token.
Persistent cookies remain on your device for a defined period, or until you delete them. They allow the site to recognise a returning visitor and remember settings such as language preference or whether you have already responded to the cookie banner.
Cookies may also be described as first-party (set by our own domain) or third-party (set by another organisation whose service is embedded in our pages, such as an analytics provider).
3. Cookies We Use
Essential Cookies
These are required for the website to function and cannot be switched off through our consent tool.
| Name | Purpose | Duration |
|---|---|---|
tcs_session |
Maintains your session state as you move between pages and complete enquiry forms | Session |
tcs_csrf |
Security token protecting forms against cross-site request forgery | Session |
tcs_consent |
Records your cookie preferences so the banner is not shown repeatedly | 12 months |
tcs_lb |
Routes your requests to the correct server for consistent performance | Session |
Analytics Cookies
These help us understand how visitors find and use the site so we can improve it. Data is aggregated and used for statistical reporting.
| Name | Purpose | Duration |
|---|---|---|
_ga |
Distinguishes individual visitors for aggregate usage reporting | 24 months |
_ga_<id> |
Maintains analytics session state for the property | 24 months |
_gid |
Distinguishes visitors across a single day of activity | 24 hours |
tcs_pageview |
Counts page views and records navigation paths through the site | 30 days |
Functional Cookies
These remember choices you make to give you a more convenient experience. Disabling them does not break the site, but some conveniences will be lost.
| Name | Purpose | Duration |
|---|---|---|
tcs_lang |
Remembers your language preference | 12 months |
tcs_enquiry_draft |
Preserves partially completed meeting room enquiry details | 7 days |
tcs_recent |
Remembers recently viewed room types and packages | 30 days |
Marketing Cookies
These may be used to measure the effectiveness of our campaigns and to show relevant information about rates and packages on other platforms. They are set only with your consent.
| Name | Purpose | Duration |
|---|---|---|
tcs_campaign |
Identifies the campaign or referral source that brought you to the site | 90 days |
_fbp |
Social platform cookie used for audience measurement and campaign attribution | 90 days |
tcs_retarget |
Supports delivery of relevant hotel advertising on third-party platforms | 180 days |
4. Third-Party Cookies
Some cookies are set by organisations other than us:
- Analytics providers — we use a web analytics service to produce aggregated reports on traffic volume, page popularity, device types and referral sources. These reports do not identify individual visitors to us by name.
- Social platforms — where pages include social sharing or embedded content, the relevant platform may set cookies to measure engagement, subject to its own policies.
- Mapping and media services — embedded maps or video players may set cookies necessary for their operation and for usage measurement.
We do not control third-party cookies. Please consult the privacy and cookie policies of those providers for full details of their practices and opt-out options.
5. How to Manage Cookies
You can accept, reject or withdraw consent for non-essential cookies at any time through the cookie settings link on our website. You can also control cookies directly in your browser:
- Google Chrome — open Settings, then Privacy and security, then Third-party cookies and Delete browsing data to block or remove cookies.
- Mozilla Firefox — open Settings, then Privacy & Security, and use Enhanced Tracking Protection and the Cookies and Site Data section.
- Safari — open Settings (or Preferences), then Privacy, to block cookies and manage website data. On iOS, use Settings, then Safari.
- Microsoft Edge — open Settings, then Cookies and site permissions, then Manage and delete cookies and site data.
Most browsers also offer a private or incognito mode that discards cookies when the window is closed. Please note that blocking essential cookies may prevent enquiry forms, security features and parts of the site from working correctly.
6. Do Not Track
Some browsers transmit a "Do Not Track" signal. There is still no agreed industry standard for how websites should interpret such signals, and our site does not currently respond to them differently. We instead rely on our consent banner, which gives you direct and granular control over analytics, functional and marketing cookies. We will review this position if a recognised standard is adopted. Global Privacy Control signals, where received, are treated as an opt-out of marketing cookies.
7. Updates to This Policy
We may update this Cookie Policy when we add or remove tools, when providers change their technologies, or when legal requirements change. The revised version will be published on this page with a new revision date. Where changes materially affect how we use cookies, we will refresh the consent banner so you can review your choices. We recommend reviewing this page periodically.
8. Contact Us
If you have questions about this Cookie Policy, about a specific cookie listed above, or about how to exercise your choices, please contact Trandavira LLC using the details provided on our Contact page. We are happy to explain any entry in the tables above in more detail.